
SmartGov provides practical tools to assist councils with delivering and improving their products and services. These are based on extensive international research and are tailored to meet our clients’ needs.
Our resource library also comprises a wealth of resources relevant to reviewing and improving services, systems, processes and work practices. These include:
- Procedures
- Guidelines
- Templates
- Forms
- Registers
- Case studies
Service Review Kit
We developed the Service Review Kit to guide councils in improving services, achieving efficiencies, generating savings and increasing income. It contains everything needed to conduct reviews in-house including procedures, tools and forms.

Estimating System
The Estimating System comprises a database and supporting material used for developing cost estimates for projects, products and services. This could be for any form of activity or work that is aimed at achieving a particular goal or outcome. The system is designed to cater for the full asset lifecycle needs of organisations.

Asset Management System
The Asset Management System comprises a database and supporting material for managing an organisation’s infrastructure and operational assets. The system serves a number of asset management purposes including asset renewal planning, works programming and asset accounting.

Project Management System
SmartGov is developing a Project Management System to assist councils in managing and administering projects throughout their organisation. It comprises a database and supporting material. The system will be released soon.

Risk Management System
SmartGov is developing a Risk Management System to assist councils in managing and administering organisational risks. It comprises a database and supporting material. The system will be released soon.
